What’s in Hermes CMS, the operational core of the hermesONE ecosystem?
In every cargo operation, there’s a system that keeps everything moving: Guiding shipments, steering processes, triggering messages and ensuring compliance. For us, that system is the Hermes Cargo Management System (CMS).
CMS is the operational backbone of the Hermes Ecosystem, bringing structure, visibility and real-time control to warehouses around the world.
What makes Hermes CMS different
Hermes CMS is not just another warehouse system. It is a function-rich, deeply configurable, end-to-end platform designed exclusively for air cargo handlers and airlines.
At its core, it provides:
- Full control of import, export, and transit processes
- Real-time mobile warehouse operations
- Automated accounting and messaging
- IATA-aligned dangerous goods compliance
- Configurable workflows to match any operation
- Seamless collaboration with third-party systems.
Hosted in the cloud, CMS is extremely simple to run, scale and maintain.
A system configured for your operation
Hermes CMS can function in two operational modes, or as a hybrid:
Cargo Management System (CMS)
Manages day-to-day cargo flows, from breakdown to build-up, including:
- Acceptance
- ULD management
- Warehouse control
- Customs processes
- NOTOC
- Delivery and handover.
It allows handlers to manage capacity, allocate resources and optimise the movement of each shipment through the warehouse.
Hub Management System (HMS)
For operations with significant transit volumes, CMS can be configured as an HMS.
In this mode, the system focuses on:
- The shortest possible connection times
- Auto-prioritisation based on outbound flight schedules
- Meeting SLAs for special products
- Real-time cross-dock visibility.
The system administrator retains full control over priority rules, ensuring every connection is met efficiently.
End-to-end: From first touch to take-off
Hermes CMS is designed to give users complete oversight and control.
Key capabilities include:
Process steering and mobile control
Warehouse teams receive real-time instructions and updates, reducing errors and speeding up operations.
Automated messaging and accounting
The system generates all required operational, regulatory and billing messages, ensuring accuracy and compliance.
Deep data visibility
With integrated data models, handlers can track:
- Throughput
- Bottlenecks
- SLA performance
- Warehouse utilisation
- Resource allocation
- Financial outcomes.
This data feeds directly into the ecosystem’s BI & Data Lakes module for richer analytics.
Safe and secure operations
Hermes CMS supports IATA Dangerous Goods Regulations, reducing risk and ensuring shipments meet all safety requirements.
Part of a bigger ecosystem
Hermes CMS is designed to work seamlessly with the wider Hermes ecosystem:
- Track & Trace improves communications with agents
- Landside Management (with Nallian) extends visibility beyond the warehouse
- Photo Capture enables instant evidence at first handling
- APIs connect CMS to solutions like CargoEye and Cargonizer
- LMS supports skills development across teams.
With hermesONE providing cloud scalability and continuous updates, the CMS continually evolves alongside industry needs.
A system built on over 100 years of team expertise
Hermes CMS has been implemented in more than 70 operations across all continents. Every deployment, every customer challenge and every integration has added to its strength.
This depth of industry knowledge is what makes Hermes CMS not only reliable, but future-ready.
Whether you’re managing a regional warehouse or a global hub, Hermes CMS gives you the tools, structure and intelligence to run a high-performance cargo operation.
